"WOW...Vapor Authority is the absolute best!  I can honestly say I have never in my 53 years experienced such outstanding customer service.  Yes, the hardware products are top of the line and they have an excellent juice selection, but the customer service is really what keeps me coming back and sets them apart. Thank you so very much to everyone at Vapor Authority!  I will definitely continue ordering and recommending you to anyone I can, and bring you new customers!  Great job!!!"

"Vapor Authority not only helped me, but my parents too. The 3 of us made a pact on New Years 2015 to quit together. We first started with those nasty disposables from the gas station, but then we moved onto the good stuff. We came across Vapor Authority after bad experiences with other stores. We could tell right away that this place was different. Any communications with them have been nothing short of stellar and we feel taken care of. They have always gone way above and beyond for us, and we honestly couldn't say enough about this company!"

"Thanks so much for having a great store and all the security that you went thru for this shopping experience.  As a director for Commerce and Point of Sale at Neiman Marcus I can assure you that what you have done from the side of shopping experience and security is top notch and something that creates peace of mind.  Your company shows professionalism, integrity and dedication to your craft and your customers.  I just wanted to let you know that I will take pride every time I shop with you. 5 stars and I will be sending all my friends to buy gear here!"

"Came across the site while looking for good quality products and for sure didn't regret the search. This site has it all for both beginner and advanced vapers. Since I've placed my first order, I haven't gone shopping to other sites - they are my one stop shop. Great customer service as always!  Personally following up to ensure you get your order in a timely manner and always making sure you're well taken care.  Easy interface on the web site to find everything you need from coils, juices and tanks for beginners to RDTA's, organic cotton and pre built coils for advanced vapers. Will definitely continue buying from Vapor Authority!"

"I just want to say thanks for the awesome service I always receive when ordering from Vapor Authority!! I love the cost and the NO hassle ordering process. My order always seems to be delivered on time if not earlier and sometimes that's a great thing for me, especially when I realize I didn't have as many left as I thought. Thanks again for being such an easy company to work with and order from, literally takes me 2 minutes to place my order, that includes logging into my account and checking out!!"

"After jumping around from company to company I found you guys and haven't looked back. A lot of companies claim that "customers come first" but really all they care about is to make as much money as they can. I will never forget calling in to get a little help picking something, and I was leaning towards a pretty expensive mod, and Joe actually talked me out of it. He said that a cheaper one would be better for my needs. You guys have always been completely honest and up-front with me. Thank you for being one of the few remaining companies that actually cares about their customers. Lifetime customer."

"I first started shopping with Vapor Authority a little over a year ago. I was immediately impressed with their amazing customer service. With the exception of one time that I was in dire need of some juice, I will ONLY shop with them. I have gotten to know some of the staff there, and everyone is extremely friendly and they actually care.  They are all knowledgeable and helpful, prices and ship times are great, and they usually always have the latest vapes in stock.  What more can I ask for?  Class act all the way around."

"Thanksgiving is that time of year I look back and want to thank the people who have been truly special. Thank you for all your help and patience. You have a great way about you when dealing with people and that makes you very special. You played a huge part in my being able to successfully quit smoking.  That's huge for me considering that I've never even met anyone from Vapor Authority in person. I just trust you and can't place an order without running it by you first.  Your staff is absolutely awesome. I want to thank you and everyone at Vapor Authority so much for that and wish you all a very happy Thanksgiving."

"I am amazed at how many companies have sprung up in this Electronic Cigarette business. I have personally went to a couple local stores, searched and tried purchases from other online venues, but never with the success I've had with your business. There are differences in companies, how they perform their business, market their products and handle their customers and some have no idea of how to balance that. Inundated with emails or no response from someone on an email request for days. It would appear that VaporAuthority has found that balance. 100% Satisfied customer here."